In case of any complaint, grievance or any other service related issue, the borrower may reach us through any of the following modes:

  • By way of physically visiting the Branch and post a complaint in the Complaint Register maintained at our branches. Customers can visit our branch during visiting hours between 10 a.m. and 5 p.m. from Monday to Friday & from 10 a.m. to 1 p.m. on Saturdays (except on public holidays)
  • Customers can contact us at +91-80-2655 2822 between 10 a.m. and 5 p.m. from Monday to Friday & from 10 a.m. to 1 p.m. on Saturdays (except on public holidays)
  • Customers can also reach us vide E-mail: contact@nivarahousing.com
  • By way of written letter addressed to Registered office of the company - To The Customer Service Manager – Home Loans, Nivara Home Finance Ltd., 22, 23, 24, 25/101/3, 3rd Floor, BNR Complex, Sri Rama Layout, Opp. RBI Layout, 7th Phase, JP Nagar, Bangalore – 560078.

In case of delay or unsatisfactory response or non-response through the above modes, the borrower(s) may escalate the pending complaint, grievance or any other service request to:

The Managing Director,
Nivara Home Finance Limited,
22, 23, 24, 25/101/3, 3rd Floor, BNR Complex,
Sri Rama Layout, Opp. RBI Layout,
7th Phase, JP Nagar, Bangalore – 560078
E-mail: md@nivarahousing.com

If the borrower(s) is still dissatisfied with the response received/or where no response is received, the borrower(s) may approach the complaint Redressal Cell of National Housing Bank (NHB) by lodging their complaints in

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