• Customer is reluctant to provide information, data, documents
  • Submission of false documents, data, purpose of loan, details of accounts
  • Refuses to furnish details of source of funds by which initial contribution is made, sources of funds is doubtful etc
  • Reluctant to meet in person, represents through a third party/Power of Attorney holder without sufficient reasons
  • Approaches a branch/office of a HFC, which is away from the customer’s residential or business address provided in the loan application, when there is HFC branch/office nearer to the given address
  • Unable to explain or satisfy the numerous transfers in the statement of account/ multiple accounts
  • Initial contribution made through unrelated third party accounts without proper justification
  • Availing a top-up loan and/or equity loan, without proper justification of the end use of the loan amount
    • Suggesting dubious means for the sanction of loan.
  • Where transactions do not make economic sense
  • There are reasonable doubts over the real beneficiary of the loan and the flat to be purchased
  • Encashment of loan amount by opening a fictitious bank account
  • Applying for a loan knowing fully well that the property/dwelling unit to be financed has been funded earlier and that the same is outstanding
  • Sale consideration stated in the agreement for sale is abnormally higher/lower than what is prevailing in the area of purchase
  • Multiple funding of the same property/dwelling unit
  • Request for payment made in favour of a third party who has no relation to the transaction
  • Usage of loan amount by the customer in connivance with the vendor/builder/developer/broker/agent etc. and using the same for a purpose other than what has been stipulated
  • Multiple funding / financing involving NGO / Charitable Organisation / Small / Medium Establishments (SMEs) / Self Help Groups (SHGs) / Micro Finance Groups (MFGs)
  • Frequent requests for change of address
  • Overpayment of instalments with a request to refund the overpaid amount.

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